Your monitoring professionals can aid in streamlining an emergency
An alarm can be troubling when they trip -- even moreso if they go off in the middle of the night. But if you have a monitored alarm system, You only have to worry about one action: getting your loved ones to out of harm’s way.
This is because your monitoring expert also reacts to your activated detectors. In seconds, they will reach out to you to ensure you are secure and help assess the scene. Then, they will get emergency services and direct them to your location. Your monitoring team can even help walk you through any emergency and the next step.
Monitoring protects more than your motion detectors
Your El Paso monitored alarm system guards more than an intrusion. Your security system might respond to fire, carbon monoxide, or water damage with the right devices. By adding a monitored fire alarm or smoke detector, you can get emergency services to react whether you're home or away. Your monitoring team can even react to health-related emergencies -- like pains in the chest or a slip -- with a monitored medical pendant.
Emergency services reach you in less time with a monitored alarm system
A Vivint agent will answer any triggered alarm within moments. They'll first reach you to make sure you're out of harm’s way and then will summon emergency personnel on your behalf. This streamlined method is much quicker than calling the authorities yourself after you rounded up your family and moved to safety. Seconds in emergency situations, and Vivint ensures you get assistance as soon as possible!
Monitoring watches your home 24/7
Unfortunately, a blaring alarm sound doesn’t achieve much when you’re not home. However, your Vivint monitoring team remains on alert 24/7. They'll answer to any alert that you cannot and will also keep you connected every step of the way. It’s easier when you're nearby and can rush home after receiving a text notification, but it's essential when you're unavailable and simply cannot make it back to handle the situation.